Norwood Association is client-focused and believes client feedback and participation is vital in ensuring improved service quality.

In order to ensure the client voice is heard at all levels; clients are invited to act as representatives on the following groups and committees:

• Board of Governance
• Recruitment panels
• Client Reference Group
• Various working groups – to advise and consult on issues relevant to Norwood Association
• Occupational Health and Safety group
• Newsletter committee
• Philanthropic trust funding application groups
• Events
• Fundraising Activities