Norwood’s Personal Helpers and Mentors Program (PHaMPs) provides support for people who have difficulties coping with daily activities and accessing the community. Recovery Mentors who work within the program, share their experiences and provide a strength-based recovery approach that recognises a person can live a satisfying and contributing life within the limitations caused by their illness.

Recovery Mentors assist people on their journey to recovery, by offering Peer Support and helping them to better manage their daily life, and also to access any support services they may need. The client-focused program aims to foster a sense of hope and dignity amongst participants, and also the ability to be resilient through all stages of recovery and life in general.

This program, an Australian Government initiative, does not require an initial diagnosis. There is a particular focus on the CALD (culturally and linguistically diverse) and Refugee community within the City of Brimbank, and also the Shire of Melton, where youth is our primary focus.